At yesbet, your personal information is treated with the same care we put into every part of the platform. This policy explains exactly what data we collect, why we collect it, and how we keep it safe for every Bangladesh player.
Six core commitments that define how yesbet handles your personal data every single day.
Every piece of data you send to yesbet — from your registration details to your payment information — is encrypted using industry-standard TLS protocols. Your data is never transmitted in plain text, ever.
yesbet does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data belongs to you, and yesbet treats it that way — full stop.
All yesbet player data is stored on secure, access-controlled servers. Physical and digital access controls are in place to prevent unauthorised access, and all storage systems are regularly audited.
yesbet only collects the data that is genuinely necessary to operate the platform and provide services to Bangladesh players. We don't collect data for the sake of it — if we don't need it, we don't ask for it.
You can request deletion of your yesbet account and associated personal data at any time. yesbet will process deletion requests promptly, subject to any legal retention obligations that may apply.
yesbet will only send you marketing communications if you have opted in to receive them. You can withdraw your consent and unsubscribe from all marketing at any time through your account settings.
A clear breakdown of the categories of personal data yesbet collects and why each category is needed.
| Data Category | Examples | Purpose | Retention |
|---|---|---|---|
| Identity Data | Full name, date of birth, national ID | Account registration and age verification | Duration of account + 5 years |
| Contact Data | Email address, mobile number | Account communications and support | Duration of account + 2 years |
| Financial Data | bKash/Nagad number, transaction history | Processing deposits and withdrawals | 7 years (legal requirement) |
| Technical Data | IP address, device type, browser | Security, fraud prevention, platform optimisation | 12 months |
| Usage Data | Games played, bets placed, session duration | Responsible gaming monitoring and personalisation | Duration of account |
| Marketing Data | Communication preferences, opt-in status | Sending relevant promotions (only with consent) | Until opt-out or account closure |
yesbet respects your right to control your own personal data. Here's what you can request at any time.
Request a full copy of the personal data yesbet holds about you at any time.
Ask yesbet to correct any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data, subject to legal retention obligations.
Ask yesbet to limit how we use your data while a dispute or review is in progress.
Receive your personal data in a structured, machine-readable format for transfer.
Object to yesbet processing your data for direct marketing or profiling purposes.
To exercise any of these rights, contact the yesbet privacy team at [email protected]. We will respond to all privacy requests within 30 days.
This Privacy Policy describes how yesbet ("we", "us", "our") collects, uses, stores, and protects the personal information of players who use the yesbet platform at yesbet.one, including the yesbet mobile application and all related services. We are committed to handling your personal data responsibly and transparently.
By registering an account on yesbet, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this policy, please do not use the yesbet platform.
yesbet takes your privacy seriously. We only collect what we need, we protect what we hold, and we never sell your data to anyone.
yesbet collects personal data through several channels — directly from you when you register or use the platform, automatically through your use of the website and app, and occasionally from third-party verification services used to confirm your identity.
The categories of personal data we collect include:
yesbet does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes and with your explicit consent.
yesbet uses the personal data we collect for the following purposes:
yesbet will never use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.
yesbet processes your personal data on the following legal bases:
yesbet does not sell your personal data to third parties. We may share your data with carefully selected third parties only where necessary and only for the purposes described in this policy. These third parties include:
All third parties who process data on behalf of yesbet are required to handle your data securely and in accordance with applicable data protection standards. yesbet does not permit third parties to use your data for their own marketing purposes.
yesbet implements robust technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include TLS encryption for all data in transit, encrypted storage for sensitive data at rest, strict access controls limiting who within yesbet can access personal data, regular security audits and penetration testing, and continuous monitoring for suspicious activity.
While yesbet takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. In the unlikely event of a data breach that affects your rights, yesbet will notify you promptly and take immediate steps to contain and remediate the breach.
You also play a role in keeping your data safe. Use a strong, unique password for your yesbet account and never share your login credentials with anyone.
yesbet retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. In general, account data is retained for the duration of your account plus a period of up to five years after closure to comply with legal and regulatory obligations. Financial transaction records are retained for seven years in line with standard financial record-keeping requirements.
Technical and usage data is typically retained for shorter periods — usually 12 months — unless it is needed for ongoing fraud investigations or legal proceedings. When data is no longer required, yesbet securely deletes or anonymises it.
The yesbet platform is strictly for adults aged 18 and over. yesbet does not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account and delete all associated data.
If you believe a minor has accessed or registered on yesbet, please contact us immediately at [email protected] so we can take prompt action.
yesbet may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify registered players via email or an in-platform notification. The updated policy will always be available on this page with a revised "Last Updated" date.
Your continued use of the yesbet platform after any changes to this Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how yesbet protects your data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way yesbet handles your personal data, please contact our privacy team. We are committed to resolving all privacy-related enquiries promptly and transparently.
For account-related privacy requests such as data access, correction, or deletion, please log in to your yesbet account and contact support directly through the in-platform chat for the fastest response.